• There is no car park at Birmingham Museum and Art Gallery.
• Blue Badge parking can be found on Margaret Street and Edmund Street which are in close proximity to our Edmund Street lift entrance.
• The closest car park is Town Hall Car Park which is 5 minutes walk from the museum, it is operated by Birmingham City Council. This car park also has Blue Badge Parking.

Birmingham Museum & Art Gallery has multiple entrances, each with different levels of accessibility. If you require lift access, please use the Gas Hall entrance on Edmund Street and see to the 'Lift' information below for further details. All entrances are open during our opening hours.

Main entrance

• Location: on Chamberlain Square.
  
• Access: Visitors must go up 10 steps to wooden doors, followed by an additional 42 steps to reach the galleries.
• At the top of the staircase, you will arrive at the vestibule area and Round Room.

Gas Hall and lift entrance

• Location: on Edmund Street.
• Direction: From the main entrance on Chamberlain Square, walk past it (with it on your right) and turn right. It is a short distance to the the Gas Hall entrance on the left.
• Lift: This entrance provides lift access to both the main building and Gas Hall.
• There is also an entrance with 5 steps leading into the building, followed by 11 steps to a reception area where tickets for events, exhibitions, and activities can be purchase

Waterhall entrance

The Waterhall is a separate building for our temporary exhibitions/events.

• Location: on Edmund Street opposite the Gas Hall entrance.
• Direction: From the main entrance on Chamberlain Square, walk past it (with it on your right) and turn right. It is a short distance to the the Gas Hall entrance on the right hand side.
• Lift: The Waterhall is accessible via its own lift located on Edmund Street.
• Alternatively, access is available via 9 steps.

Gas Hall / main building lift

• Location: on Edmund Street.
• Direction: From the main entrance on Chamberlain Square, walk past it (with it on your right) and turn right. It is a short distance to the the Gas Hall entrance on the left.
• The lift calls at all floors that are open. (It will not call at floor 3 as it is closed to the public).
• Lift door width 43” or 109cm.
• There is a buzzer located to the right of the lift entrance doors.

Waterhall lift

This lift is for the Waterhall building only.

• Located on Edmund street.
• Direction: From the main entrance on Chamberlain Square, walk past it (with it on your right) and turn right. It is a short distance to the the Gas Hall entrance on the right hand side.
• When using the lift hold the button down for it to move.
  
• The lift has a buzzer to call for assistance.
• Lift door width: 100 cm.

There is no fixed route around the building; visitors are free to explore the galleries as they wish.

• The floors that are open can be accessed by the lift, located at the Gas Hall entrance on Edmund Street.
  
• Please note: the Industrial Gallery balcony area is not accessible by lift, it is accessible by stairs only.
• The museum features smooth flooring, primarily consisting of Victorian tiles.
• The galleries are light, airy, and spacious.

• The tearoom and shop are located on Floor 2, but they are not close next to the lift.
• To reach the shop and tearoom, exit the lift and turn left, then take another left to walk through the Bridge Gallery. When you arrive at the Round Room, turn left again to enter the shop. For the tearoom, continue straight ahead through the Industrial Gallery. The tearoom is located beyond the last gallery.
• The tearoom is spacious but can get busy during lunchtimes and on weekends.
  

There are accessible toilets, as well as baby changing facilities and a first aid room available upon request. We have separate male and female toilets on each floor.

Level 1 - Gas Hall

• Male and female toilets are located in the Gas Hall foyer.
• Additional toilets are at the back of the Gas Hall, on the right.
• There is one dedicated accessible toilet at the back of the Gas Hall. However, the door widths and space leading to the toilet may be an issue for wheelchair users. The first entrance door is 80 cm wide, before reaching the toilet door the space narrows to 83 cm in width due to the wall of nearby stairs.. The toilet door is 91 cm wide, and the toilet space measures 150 cm in width and 202 cm in length.
• The ladies' toilets at the back of the Gas Hall include a baby changing and feeding area.
• The accessible toilet also includes a baby changing mat.

Level 2 - Main building

• An Accessible toilet is near the Edmund Street lift entrance.
• Male toilets are located at the top of the main staircase in the Vestibule area. Door width is 35” or 90cm.
• Female toilets, including an accessible cubicle, are located inside the shop. Door width is 35.5” or 90 cm.
• Additional male and female toilets are available in Gallery 10, near the Edmund Street lift (door width: 90 cm / 35.5”).

Waterhall

• Accessible toilets are available in the building The door width is 89cm.

Guide and Assistance dogs are welcome at Birmingham Museum and Art Gallery.

• There are seating areas located throughout the galleries.
• If additional seating is required and none is available, please speak to a member of staff.

Entry is free, but some events or exhibitions may have a charge. For events that do have a charge, we offer a concessionary rate for disabled visitors and a complimentary ticket policy for personal assistants. This information is typically provided within the event details on the What's On page, or you can refer to our Concessions Policy for more details.

Lockers (£1 non-refundable) are available around the gallery including the Gas Hall foyer, Vestibule reception and Wild City.

• Our staff wear their own clothes but can be identified by their pink lanyards.
• They are happy to answer any enquiries while patrolling the galleries.
• All our staff receive regular training in both customer service and health and safety.
• We have a set of evacuation procedures in place. If needed, a member of the Visitor Services Team will assist you with evacuation, either out of the building or to a refuge area.
• Wheelchairs are available to borrow for free, please speak to a member of staff.